​Privacy Policy

Effective Date: 08/20/2023

Introduction

At Dallowry, we are committed to protecting the privacy and confidentiality of our users' personal information. This privacy policy outlines the types of information we collect, how we use and protect that information, and the choices users have regarding their data.

Information We Collect

2.1 Personal Information: We may collect personal information from users, including but not limited to names, email addresses, phone numbers, and company details. This information is voluntarily provided by users when they sign up for our CRM software or interact with our services.

2.2 Usage Data: We may collect usage data, including IP addresses, browser types, operating systems, and other similar information. This data is collected automatically and helps us analyze trends, administer the software, track user movements, and gather demographic information.

Use of Information

3.1 Personal Information: We use personal information to provide and improve our CRM software, communicate with users, and fulfill their requests. This includes sending notifications, updates, and support-related communications.

3.2 Usage Data: Usage data is primarily used for statistical purposes to analyze trends, monitor and improve our software's performance, and enhance the user experience. We may also use this data to prevent fraud, secure our systems, and comply with legal obligations.

Data Security

We take reasonable precautions and follow industry best practices to protect the personal information and usage data we collect. We employ physical, technical, and administrative safeguards to ensure the security and integrity of user data. However, no method of data transmission or storage can be completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize data that is no longer needed.

Data Sharing

We may share personal information with trusted third-party service providers who assist us in delivering our CRM software or supporting our business operations. These service providers are contractually obligated to keep the information confidential and use it only for the purposes specified by us.

Your Rights and Choices

Users have the right to access, modify, or delete their personal information, subject to applicable legal requirements. Users can manage their account settings and preferences within the CRM software or by contacting our support team. Users may also opt out of receiving certain communications from us.

Changes to this Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Users will be notified of any material changes to this policy by email or through prominent notice on our website.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us at info@dallowry.com.